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Smart Museums are Evolving and Leveraging Internet Opportunities

In general, museums of all kinds are often viewed with a certain stigma of being stuffy and academic.  To be honest, it may be well-deserved for the most part because of common stereotypes we associate with them and the type of people who go to them.

I am here to tell you that there is good news for museums.  I bet most museums share a similar goal in that they want to expand their customer base and attract a younger audience.  After all, this younger demographic is tomorrow’s museum member and donor, and which museum doesn’t need that?

In order to attract this younger demo, museums must go beyond their traditional ways of operating and reach out to the younger audience (ie Males/Females 25-45) in the places they frequent, which is online.  Smart museums are also catering to this younger demo by creating new events that appeal to them to get them in the doors.  An example of an event catering to a younger demo is The San Diego Museum of Art’s Culture & Cocktails.

We have been entrenched in the challenge of utilizing the tools the Internet provides to accomplish various goals for our client, The San Diego Museum of Art.  We have recently rebranded the Museum and will also be unveiling a completely new, revamped website in a few short weeks.  There were many objectives that were taken into account during the website redesign, but I’d like to focus on just two. First, we wanted to utilize high quality imagery to showcase the awesome works of art on display in the Museum and second, incorporate social media tools so that people who wish to interact in that capacity can do so.

Bailey Gardiner has worked with several museums in the past so we understand the challenges they face in marketing themselves.   We redesigned the website for the Museum of Contemporary Art San Diego.
Two years ago we also rebranded and designed new collateral for our client SUSHI, A Center for the Urban Arts last year (see an example below).

THE NEW BARBARIANS

Our most recent undertaking is with the Balboa Park Online Collaborative (BPOC) to redesign the website for Balboa Park. This new website will encompass roughly 85 organizations in San Diego’s famous park, including several museums and be the main portal for visitors to gather information.

Are there any museums out there that you’ve come across that you feel are innovators in regards to interacting with people and showcasing their various offerings?  I’d love to see who you think the leaders in this space are.



5 Responses to “Smart Museums are Evolving and Leveraging Internet Opportunities”

  1. Rusty Says:

    That was great..thank you!!

    What other places should I check out??

  2. Anna Says:

    Interesting post about museum marketing! Museums have a lot going for them because of the conversational and interpretational quality of their content.

    It made me think of a project that one of my colleagues at USC’s media relations dept. was recently promoting: University of Southern California undergrads staged a hands-on “intervention” at the USC Fisher Museum. The students became museum curators by re-imagining and re-staging a long-running exhibition. The project was called re:View. They also blogged about it: http://uscintervention.blogspot.com/

    USC: http://fisher.usc.edu/exhibitions/review_a_curatorial_intervention.html

  3. Nicole Lee Says:

    I love museums, but I may be biased since I work at the Reuben H. Fleet Science Center!

    I’m looking forward to seeing your work with BPOC!

  4. Chris Says:

    Eeek, autoplay!

  5. Steve Says:

    Sorry for the late response to you all and thank you for your comments. It has been a hectic past week having just gotten back from the Museums & Web Conference in Denver. Check it out http://www.archimuse.com/mw2010/.

    Ross – check out the Powerhouse Museum in Sydney, Australia. They seem to be a definite leader and innovator in the museum world. (http://www.powerhousemuseum.com/)

    Anna – That sounds like an interesting project and one that would certainly provide some new insight as I don’t think many people (including myself) know the complete roll of a curator.

    Nicole – It’s ok to be biased from time time and your interest in museums is shared by many people. Lots going on beyond what’s hanging on the walls.

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