How to use Foursquare: New Updates for Users and Marketers
We have many opinions and blog posts at Bailey Gardiner about Foursquare. Most people get the basics of how to use the tool to check-in and how companies are getting creative with Foursquare offers. I’d like to continue the conversation on this tool, by sharing some of the new functionality that Foursquare has unveiled since its launch, as well as, a few of my Foursquare don’ts.
New functionality for users:
- Find out what is “Trending Now.” By simply looking at the “Places” around you, you can see where the people are. These don’t have to be your linked
“friends.” For example, I just saw that Hash House is trending. There must be something great going on there today, maybe I should check it out… - You can now see who is “Staff” at any given venue. If you are a marketer, and you manage a venue, you can mark yourself as staff and therefore users know the venue is being managed by someone and that the company is engaged in social media strategy.
- The “History” section got an update. You can now easily add a category to a venue and see which of your friends checked in at the same venue.
- The sign-up page was re-designed, making it even easier to sign-up and to see who of your Twitter followers and Facebook friends are using the platform. The ease of this new sign-up form is likely part of the reason Foursquare has seen such a huge growth in users, recently hitting the 2 million user mark.
- Users now have the ability to opt-out of being a part of the business dashboard. For those who want to keep their check-ins private to business owners, they have that option. However selecting this would be a detriment to many users as they may be unable to capitalize on special offers/promotions.
- When you check a venue on the site, you can no longer see the profiles of those who have recently checked in. Now Foursqaure only reports a number, a move that is in no doubt meant to have users feel like their privacy is being protected.
So what do all these changes mean for marketers?
Trending now, accessibly to staff members, improved history, easy signups and upgraded privacy, all make for a better user experience, and are all part of the reason the platform ms growing so exponentially. It’s important for us as marketers to be aware of these changes and adjust our strategy. (Hint, you can no longer tweet at just anyone who checks into your location.)
It is also more important than ever to claim your location with the Foursquare team, so that you’ll have access to the additional analytics provided by the business dashboard.
Finally, from a fulfillment stand-point, it is good for marketers using Foursquare specials to keep an eye on the growth of the platform to ensure they are still able to fulfill their offer. As Foursquare becomes more and more popular, special promos may have to be adjusted or simplified.
And last but not least, some Foursquare don’ts:
As the platform continues to grow and evolve, we’ll see more and more newbies jumping on board. If you are just getting started, here are a few of my Foursquare Don’ts.
- Don’t use your home address to check in. Let’s avoid crazies and stalkers.
- Don’t cheat. Only check-in somewhere if you are really there.
- Don’t auto-sync with Twitter. Don’t clog your Twitter stream with where you checked-in. Leave this feature as a manual selection so that you can Tweet something about your check-in when it is appropriate.
- Don’t auto-sync with Facebook for the same reasons as above.


