Twitter Hijacking: @LACMA Taken Over by Rainn Wilson
If you happened to be on Twitter this weekend and follow the Los Angeles County Museum of Art (@LACMA) you may have thought their account was compromised – and you’d be correct. With tweets stating such things as, “My new sculpture is displayed in the 2nd floor men’s room. It’s made of feces & shaped like a big poo. #Rainn,” it’s hard to imagine that the institution’s director gave the thumbs up on a free-for-all of tweets. However, there was a method to the (sometimes disgusting) madness. It was actor, Rainn Wilson’s turn to take over the Museum’s Twitter account for the weekend as part of “Cell Phone Stories,” a summer-long “series of narratives and essays circulated exclusively via mobile phone technology.”
As a new initiative for LACMA, the series is overseen by artist, Steve Fagin. Wilson is among the list of writers, fashion designers, artists and critics all scheduled through September 6 to mix things up on Twitter. Though Wilson’s specific series was titled “I Hate LACMA” and his tweets offered a list of reasons to never go to LACMA, he happens to be a member of the Museum and has spoken highly of the institution. He also happens to be a major player in the Twittersphere, with almost 2 million followers on his own account. While I can respect an institution that doesn’t take itself too seriously, I’m still a bit baffled at how his tweets would lead to foot traffic. I suppose if anything, Fagin must have been optimistic about a new set of eyes and followers carrying over from Wilson’s to LACMA’s account.
If I were to plan a Twitter hijacking for one of my clients, here are the items I’d check before approving:
1) Audience: who are my donors, supporters and greatest demographic? Will an initiative such as this lead to quality content my current followers will appreciate?
2) Sample tweets from appointed “guest” tweeters: There needs to be some control over the content and the director should probably be aware of what to expect, both from the guest tweeting and the reaction of the brand’s current followers. Art writer for the popular blog Modern Art Notes, Tyler Green, put this stunt on the worst idea of the weekend, saying LACMA should have pulled the plug early on.
3) Goals for an initiative such as a Twitter Hijacking: Is LACMA looking to stir things up and create controversy to gain publicity? Are they trying to drive foot traffic and sales? As noted in any other social media guides we’ve provided, always have a clear idea of your goals and objectives.
Do you think LACMA’s onto something allowing guest tweeters to take over their account? Or do you think, even with an increase in followers and interactions, that this may hurt the institution’s reputation over time?





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