If you happened to open the San Diego Union-Tribune over the past week you probably know that Seaport Village’s Spring Busker Festival happened this weekend. This year, I inherited the job of finding, organizing, and communicating with our buskers (aka street performers) and, with this being my first festival, I learned a lot about event planning.
Here are 5 lessons I learned from working with street performers
1. Phone > Email - While most people rely on email for the majority of their professional communication, that doesn’t hold true for everyone. Some people just work better on the phone (some of our buskers couldn’t even open attachments) and if you need information or an answer quickly; just call. Make sure you’re prepared to leave a short, but detailed message. This may seem like common sense but if people know what you want when you call, they can be prepared when they call you back.
2. Not Everyone Reads Documents – We had a performer who was letting people staple their tips to his body with an industrial strength stapler. That would have been cool and all, except we had already told him in one of our documents, that he had to split his tips with the other acts. Clearly he didn’t read everything we sent him.
Even if you think you’re being redundant, ALWAYS emphasize important directions verbally, especially when it comes to money. He probably wouldn’t have let people staple 20’s to his forehead if he had known he was going to split them three ways. (To note, we didn’t know he was going to do this ahead of time.)
3. You Can’t Anticipate Every Need – We tried. We took into account the size of our pitches (a.k.a. performance areas), how long certain acts were there, and what their expectations might be. We moved acts around the day of if they couldn’t perform, to the best of our ability, and asked for feedback. This year, a couple buskers suggested we provide water for our performers. I mean, they are only juggling fire and knives, standing on top of six to ten chairs, swallowing balloons, and riding 6-foot unicycles in the sun for hours at a time. Definitely noted for next year!
4. “Business” hours aren’t the same for everyone – Technically, I work 8:30 a.m. – 5:30 p.m. If you’re a street performer, you don’t and you’ll probably call me anytime. The same can be said for many journalists, media members, freelancers, and performers. While most of the world operates on a certain time schedule, there are many important people who don’t and it’s important to answer their phone calls too.
5. Have Fun! – Not that I’m about to leave my job for circus school, but you have to love what you do to excel at it. Most of our buskers travel the country, if not world, performing everywhere they go; it’s not a conventional lifestyle, but they would never do anything else.